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AI phone ordering and answering for restaurants

During the dinner rush, the phone is the first thing to get ignored, and every unanswered call is a lost order. Restaurants, especially pizzerias, are using AI voice agents to take phone orders, answer hours and menu questions, and push big pre-order campaigns.

6 real examples

Each links to its public source. Results are as the source reported them.

RestaurantsMissed callsNews report

Run a holiday pre-order campaign with AI agents taking BBQ orders

Adweek reports an 18% sales lift.

AI ordering agents
setup · mediumI want this
via Adweek
RestaurantsMissed callsVendor case study

Take pizza phone orders with an AI voice agent during the rush

Certus AI's case study headline: $70,000+ in orders captured and 195 staff hours freed.

Certus AI
setup · mediumI want this
Quoted: Virgil Avanzado, owner, Boardwalk Pizza · via Certus AI case study
RestaurantsMissed callsVendor case study

Cut phone labor at an independent pizzeria with an AI order-taker

Loman AI reports a 24% labor-cost reduction.

Loman AI
setup · mediumI want this
Quoted: Petra, Little Italy · via Loman AI case study
RestaurantsMissed callsVendor case study

Take prepaid phone orders with AI so pickup takes a minute

VoiceBit reports, as reported: 40 to 50 calls a week handled, and pickup takes about a minute; the owner says it has …

VoiceBit
setup · easyI want this
Quoted: Michael Kakoullis, owner, Fournos Pizzeria and Bistro · via VoiceBit case study
RestaurantsMissed callsVendor case study

Stop losing busy-night phone orders with an AI voice agent

Certus AI reports, as reported: $30K+ a month saved from missed calls, 10+ staff hours a week, and an 80% upsell rate.

Certus AI
setup · easyI want this
Quoted: Ra Kadulo, owner, Gold Coast Kitchen · via Certus AI case study · 2026-01-02
RestaurantsMissed callsVendor case study

Turn missed restaurant calls into reservations with a voice agent across every location

As reported by PolyAI: about 3,000 reservations a month made by the agent, a 76% booking conversion on calls and 72% …

PolyAI
setup · advancedI want this
Quoted: Richard Tallboy, CIO, Côte Brasserie · via PolyAI customer story · 2025-07-15
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Tools these businesses used

Also used in these examples: AI ordering agents, Certus AI, Loman AI, VoiceBit, PolyAI. We haven't reviewed or price-checked these yet.

How to choose and set it up

  1. Make sure it posts orders straight into your POS (Toast, Square, Clover) rather than a separate screen.
  2. Load the full menu with modifiers, prices and what's 86'd.
  3. Have it upsell gently (drinks, sides) only if you want it to.
  4. Keep a 'press 0' route to a person for catering and complaints.

Rather have it done for you?

We'll set this up in your tools, tested and in your voice. Single use case $497 · 3-pack $1,297. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.

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Questions

Can AI really take a pizza order correctly?

The cases below report it can, with modifiers, when the menu is set up properly and it reads the order back.

What about reservations?

Many restaurant AI agents also handle bookings, or send a link to your reservation system.

How is it priced?

Usually a monthly fee, sometimes per order. Check each vendor; we list verified prices where we have them.

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