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Take prepaid phone orders with AI so pickup takes a minute

who Fournos Pizzeria and Bistro in San Leandro, a family restaurant

What it does

An AI phone agent takes natural-language orders, collects payment over the phone, and sends orders straight to the kitchen and POS, in English or Spanish.

Tool cost

See the vendor’s pricing

Setup

Easy · or we do it from $497

Tools

VoiceBit

The problem

Staff created takeout tickets by hand and took payment at pickup, causing waits and pulling them from dine-in guests.

What happened

VoiceBit reports, as reported: 40 to 50 calls a week handled, and pickup takes about a minute; the owner says it has paid for itself.

Vendor case study Quoted in the source: Michael Kakoullis, owner, Fournos Pizzeria and Bistro. Source: VoiceBit case study · Added 2026-10-13. Results as reported by the source; we haven't independently verified them.

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How to set it up yourself

  1. Make sure your menu and modifiers are current in the POS.
  2. Turn on prepayment for phone orders.
  3. Test with a few tricky orders before going live.
  4. Check call recordings weekly for misses.

Copy-paste prompt

You take phone orders for {RESTAURANT}. Use only this menu and these modifiers: {PASTE}. Read the order back, collect payment, and give a pickup time.

Rather not do it yourself?

We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.

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