Turn missed restaurant calls into reservations with a voice agent across every location
Côte Brasserie, a 70-restaurant UK chain (enterprise example, vendor customer story)
A PolyAI voice agent named 'Joe' answers 24/7, makes, changes and cancels reservations, and answers questions about locations, the loyalty program and dietary requests. A single restaurant can copy this with a smaller voice agent tied to its booking system.
See the vendor’s pricing
Advanced · or we do it from $497
PolyAI
The problem
Calls went unanswered at busy times and after hours, losing bookings.
What happened
As reported by PolyAI: about 3,000 reservations a month made by the agent, a 76% booking conversion on calls and 72% of calls automated.
Vendor case study Quoted in the source: Richard Tallboy, CIO, Côte Brasserie. Source: PolyAI customer story (2025-07-15) · Added 2026-10-13. Results as reported by the source; we haven't independently verified them.
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How to set it up yourself
- Connect to your reservation system first.
- Script answers for dietary and location questions.
- Track booking conversion on AI-handled calls.
- Transfer complaints to a manager.
Copy-paste prompt
You take phone reservations for {RESTAURANT}. Ask for date, time, party size, name and phone. Offer only times shown as open. For allergies, note them and say the kitchen will confirm.Rather not do it yourself?
We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.
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