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Catch missed calls and large-party bookings with an AI phone agent at a busy pizzeria

who Ray Villaman, owner of Tahoe Restaurant Group (three high-volume Lake Tahoe pizzerias including Base Camp Pizza Co.)

What it does

A VoicePlug AI agent named 'Gina' takes orders, answers FAQs, upsells, books catering and large parties, speaks several languages and can transfer to a person at any time.

Tool cost

See the vendor’s pricing

Setup

Medium · or we do it from $497

Tools

VoicePlug AI

The problem

With waitlists of up to 200 people, staff couldn't answer every call, and he knew missed calls and hang-ups were losing revenue.

What happened

As reported by PMQ Pizza: about 25 to 30% more calls captured and a similar 25 to 30% rise in large-party reservations. He isn't cutting staff.

News report Source: PMQ Pizza (2025-09-25) · Added 2026-10-14. Results as reported by the source; we haven't independently verified them.

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How to set it up yourself

  1. List the call types it should handle: orders, FAQs, large parties.
  2. Allow transfer to a person anytime.
  3. Compare captured calls and party bookings month over month.

Rather not do it yourself?

We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.

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