Let an AI agent answer every pizza phone order so the counter can focus on guests
Kiplan Welsch, president of Via 313, a 27-unit Detroit-style pizza brand from Austin, Texas
Kea's voice AI answers inbound calls, takes orders in a brand-specific script and is connected to their Toast POS, so it quotes live lead times.
From $69/mo (checked prices)
Medium · or we do it from $497
Toast, Kea
The problem
Plenty of customers still call to order, and the constantly ringing phone pulled lean teams away from guests.
What happened
As reported by Hospitality Technology: an estimated $25,000 to $30,000 in weekly orders across the brand, and no staff were laid off. Staff were moved to other tasks. Welsch says he weighed it for a year partly because he didn't want to spend the money.
News report Source: Hospitality Technology (2026-04-20) · Added 2026-10-14. Results as reported by the source; we haven't independently verified them.
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How to set it up yourself
- Pilot at a few locations first.
- Connect it to your POS so it knows real wait times.
- Write the greeting and script in your brand voice.
- Move staff to in-store work rather than cutting them.
Tools used
Toast
Restaurant point of sale and management platform.
From POS from $69/mo (Starter Kit $0/mo) (checked 2026-10-13)
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Checked prices: Toast: from POS from $69/mo (Starter Kit $0/mo) (verified 2026-10-13)
Rather not do it yourself?
We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.
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