Home · Home services · Kits

The Plumbing & HVAC AI Starter Kit. $39.

Copy-and-paste scripts, texts and prompts to answer after-hours calls, text back missed calls, follow up unsold estimates and get more Google reviews. Built from 18 real plumbing, HVAC and home-service setups, each linked to its public source.

Get the kit, $39 See what's inside

Instant download (web page + PDF). Not useful? Reply to your Stripe receipt within 30 days of buying and we refund the $39 in full. No questions, and you keep the files.

Who it's for

Plumbing and HVAC owners and office managers who miss calls at night or while on a job.
Shops with a stack of estimates nobody followed up on.
Anyone who knows they should ask for reviews after every job but doesn't.
Owners who'd rather set it up themselves this week in ChatGPT, Zapier, Housecall Pro, Jobber, Podium or Smith.ai than wait for a big software rollout.

Rather not do it yourself? We'll set one fix up for you in 48 hours ($197) or see done-for-you setups.

What's inside (31 items)

1. Setup checklist (do this first, about an hour)

The one-hour setup checklist (checklist)
What the tools in these cases cost (price table)

2. After-hours and overflow phones

After-hours AI voice agent instructions (plumbing) (prompt)
After-hours AI voice agent instructions (HVAC) (prompt)
Maintenance booking and rescheduling call flow ("press 1") (call script)
Stress-test sheet: try to break your AI agent before go-live (prompt)
Human on-call script (when a person answers at night) (call script)
DIY option: a standalone AI receptionist on your existing number (setup steps)

3. Missed-call text-back

First text after a missed call (daytime) (template)
First text after a missed call (after hours) (template)
Second text (after they describe the job) (template)
Nudge if they go quiet (send once, 2-3 hours later) (template)
Prompt: write your text-back thread in your voice (prompt)
DIY flow if your phone system has no text-back (setup steps)

4. Estimate and lead follow-up

Day 3 text (unsold estimate) (template)
Day 10 email (template)
Day 21 last text, then stop (template)
Prompt: write a follow-up for every open estimate at once (prompt)
Follow-up rules (checklist)
Prompt: reply to a web or Google message inquiry (prompt)

5. Review requests and review replies

Review request text (send when the job is marked complete) (template)
Review request email (template)
One reminder, 3 days later (then stop) (template)
Reply templates: 5-star, 4-star, 3-star, 1-2 star (template)
Reply for a review meant for a different, similar-named business (template)
Prompt: draft a reply to any review (prompt)
DIY: new review → AI draft → you approve (setup steps)

6. Bonus prompts for the office

Website Q&A assistant with hard safety stops (prompt)
Grade a recorded call against your script (prompt)
Tech-by-job-type dispatch scorecard (prompt)
Turn thin tech notes into a clear invoice description (prompt)

Built from real setups, not guesses

Every item names the cases it's based on, with a link to the source. Some of what those companies reported:

Phones, Bill Joplin's Air Conditioning and Heating (vendor case study): 1,300+ calls handled in three and a half months; over 90% of the calls Karen answered ended in a booked job, 72% with zero human intervention. Thompson says setup took about 20 minutes, and the team kept up after going from five CSRs to four. Case
Phones, Tri-City Home Solutions (Amanda Root) (owner-told): In the first month tracked on the Mastering ServiceTitan podcast: revenue from booked calls up 186%, booking rate 65.6% (up 26 points), and the agent handled more than 400 calls. Root’s framing: sell one job off of it and you make your money back. Case
Estimate follow-up, Leonard Splaine Co. (Johnny Baker) (press): Since going live with UpSmith, follow-up sales for unsold estimates increased by 25%. Treat that as company-reported. No tool-independent controlled study is cited. Case
Review requests, Good Guy Plumbing (review requests) (vendor case study): Google reviews grew from about 10 to over 1,400; Robert says the system generates so many reviews he "can't even count" and uses the leaderboard to reward techs at payroll (self-reported). Case
Review replies, Intelligent Design Air Conditioning, Plumbing, Solar & Electric (press): AI-drafted replies are 'almost always spot on'. Reviews reached 446 by early July 2024, versus 418 in all of 2023. Case

These are those companies' own results with their own tools and teams, not results of this kit, and we can't promise yours. All 18 source cases: Sloan Electric, Aaron Services (Sara Adams), Good Guy Plumbing (review requests), Bill Joplin's Air Conditioning and Heating, Leonard Splaine Co. (Johnny Baker), Tri-City Home Solutions (Amanda Root), Good Guy Plumbing (Rob Castelao), Freedom Pest Control (Tom Drapeau), Mountaineer Heating & Cooling, Contractor Appointments, Golden Plumbing KY (Spencer Gardner), Genz-Ryan, HEB Plumbing and Sprinkler (Kathlyn Smith), Wilson Companies (John Wilson), review replies, Intelligent Design Air Conditioning, Plumbing, Solar & Electric, Rapid HVAC (Jack Carr), Wilson Companies (John Wilson), call grading, Jolly Heating, Air, Plumbing, Electric (Brady Jolly).

A sample from the kit

Template

First text after a missed call (daytime)

Hi, this is {COMPANY} - sorry we missed your call! We're on a job right now. What do you need help with? Reply here and a real person will text you back.

Based on Mountaineer Heating & Cooling's missed-call text-back (Podium) and Sloan Electric's AI-assisted texting.

$39, one time

Instant access to the kit page and the PDF. Use it in your own shop as often as you like. Not useful? Reply to your Stripe receipt within 30 days of buying and we refund the $39 in full. No questions, and you keep the files.

Get the kit, $39

Payments are processed securely by Stripe. Terms

Want it working without lifting a finger?

Our team sets it up in your tools and tests it with you: one fix live in 48 hours for $197, or full setups from $149/mo or $497 pay-once.

See done-for-you setups

Questions

What do I get?

A web page and a printable PDF with 31 ready-to-use items: AI voice agent instructions, call scripts, text and email templates, prompts, a setup checklist and a tool price table. You get the link the moment you pay.

Do I need special software?

No. Every template works with ChatGPT or Claude and the phone and texting tools you already have. The checklist shows options at different prices, from free tiers (ChatGPT, Smith.ai, Zapier) to field-service software you may already pay for (Housecall Pro, Jobber).

Is this the same as the free case pages?

Partly. Several prompts come from our free case pages, and every item links to the case it is based on. The kit adds the call scripts, the text, email and review templates, the setup checklist and the price table, adapted for plumbing and HVAC and collected in one place you can print.

Will it get me more calls or reviews?

We can't promise that. The results quoted on this page are what those companies reported with their own tools and teams. The kit gives you the same building blocks; how well they work depends on your setup and follow-through.

Does it work for electricians, roofers or other trades?

It was written for plumbing and HVAC, and a few items come from an electrician, a pest control company and a lead-texting firm. Most templates only need your services and emergency rules swapped in.

What if it isn't useful?

Not useful? Reply to your Stripe receipt within 30 days of buying and we refund the $39 in full. No questions, and you keep the files.

Can you just set it up for me?

Yes. The $197 Quick-Win Install puts one fix live in 48 hours (missed-call text-back, an after-hours request form, or review replies), and full setups start at $149/mo or $497 pay-once.

Version 1.0 (October 17, 2026). Prices in the kit are the ones we checked on each vendor's pricing page, with the date.