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Dispatch the right tech to each job type with AI matching

who Brady Jolly, owner and CEO of Jolly Heating, Air, Plumbing, Electric (greater Cincinnati), on the HVAC Chats podcast

What it does

ProBook's AI dispatch ranks technicians by performance on each job type and assigns them. He also discusses AI call answering, follow-up and review requests.

Tool cost

See the vendor’s pricing

Setup

Advanced · or we do it from $497

Tools

ProBook

The problem

Matching technicians to dozens of job types by past performance was too complex for even good dispatchers.

What happened

Self-reported on Contracting Business's podcast: 41% growth in the first year with the same number of leads and calls. He credits ProBook as one factor among several.

Told by the owner Source: HVAC Chats (Contracting Business) (2026-09-09) · Added 2026-10-14. Results as reported by the source; we haven't independently verified them.

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How to set it up yourself

  1. List your job types.
  2. Track each tech's results per job type.
  3. Let the tool suggest assignments; keep a dispatcher reviewing them.

Rather not do it yourself?

We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.

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