← All use cases · Plumbing, HVAC & trades
Automate post-job Google review requests for a plumbing company
Good Guy Plumbing (Los Angeles), CEO Robert Castelao Jr.
NiceJob, integrated with Housecall Pro, sends automated SMS and email review requests after completed jobs and runs a team leaderboard so techs get credit for reviews.
From $59/mo (checked prices)
Easy · or we do it from $497
Housecall Pro, NiceJob
The problem
Robert was emailing every customer by hand to ask for a Google review. It did not scale as the plumbing company grew.
What happened
As reported by NiceJob: Google reviews grew from about 10 to over 1,400; Robert says the system generates so many reviews he "can't even count" and uses the leaderboard to reward techs at payroll (self-reported).
Vendor case study Quoted in the source: Robert Castelao Jr., CEO, Good Guy Plumbing. Source: NiceJob customer story · Added 2026-10-14. Results as reported by the source; we haven't independently verified them.
5 new AI use cases every morning. Free. No spam, unsubscribe anytime.
How to set it up yourself
- Connect your field-service software so completed jobs trigger the ask.
- Send one SMS/email with a direct Google review link.
- Use a team leaderboard so techs see who earned reviews.
- Stop after one reminder so you don't nag customers.
Tools used
Housecall Pro
Home service software for scheduling, dispatch and invoicing, with AI call/chat answering (CSR AI).
From $59/mo billed annually (checked 2026-10-13)
Visit site →Some tool links may be affiliate links. Disclosure
Checked prices: Housecall Pro: from $59/mo billed annually (verified 2026-10-13)
Rather not do it yourself?
We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.
Get this set upRelated for Plumbing, HVAC & trades
Use an AI receptionist as a 'better voicemail' for off-hours calls
The owner reports mixed caller reactions: many hang up on hearing it's AI, and it once offered days with no availabil…
JobberNotice what customers notice: an HVAC contractor's AI answers after hours
A customer's first-hand account of what an after-hours AI line feels like from the caller's side.
via X post by @JBlunt1018 · 2026-05-12Respond to every inquiry within 60 seconds with an AI lead responder
The owner says close rate went up; also warns DIY Zapier builds took more time than they saved.
via Reddit r/AiForSmallBusinessRunning something like this in your business? Submit your use case and we'll credit you with a link.
Get one proven AI setup a week
5 new AI use cases every morning. Free. No spam, unsubscribe anytime. Privacy