← All use cases · Plumbing, HVAC & trades

Reply to every home-service lead with AI and book appointments after hours

who Contractor Appointments, Minnesota

What it does

Zapier + OpenAI replies to homeowner texts, guides them through the funnel and auto-schedules after hours.

Tool cost

From $8/mo (checked prices)

Setup

Advanced · or we do it from $497

Tools

Zapier, ChatGPT, Front

The problem

300–600 new leads a day and a two-person text team.

What happened

Zapier reports 80–90% of top-of-funnel replies handled automatically and 20–50 extra appointments a day.

Vendor case study Quoted in the source: Ben, CTO, Contractor Appointments. Source: Zapier customer story · Added 2026-10-13. Results as reported by the source; we haven't independently verified them.

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How to set it up yourself

  1. Trigger a Zap on each inbound lead text.
  2. Send it to an AI step with your qualifying questions.
  3. Offer open appointment slots.
  4. Hand off to a human when the AI isn't sure.

Copy-paste prompt

You reply to homeowner leads for {COMPANY}. Ask at most one question per message. Goal: confirm address, project type and timeline, then offer two appointment times from {SLOTS}. Be brief and friendly. If they ask price, say an estimator will quote on-site.

Tools used

Zapier

Connects apps and automates workflows, with AI steps and agents.

From $19.99/mo billed annually (checked 2026-10-13)

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ChatGPT

General AI assistant for writing, research, brainstorming and analysis.

From Go $8/mo (Plus $20/mo) (checked 2026-10-13)

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Some tool links may be affiliate links. Disclosure

Checked prices: Zapier: from $19.99/mo billed annually (verified 2026-10-13) · ChatGPT: from Go $8/mo (Plus $20/mo) (verified 2026-10-13)

Rather not do it yourself?

We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.

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