← All use cases · Plumbing, HVAC & trades

Have AI draft each Google review reply so every one reads a little differently

who Zachary Kays, software administrator at Intelligent Design Air Conditioning, Plumbing, Solar & Electric (Tucson, Arizona)

What it does

ServiceTitan's AI drafts a varied reply to each review; Kays approves each one before it's sent.

Tool cost

See the vendor’s pricing

Setup

Easy · or we do it from $497

Tools

ServiceTitan

ReviewsHome Services & Trades

The problem

Replying individually to hundreds of reviews takes time, and copy-paste replies look generic.

What happened

As reported by ACHR News: he says the drafts are 'almost always spot on'. They had 446 reviews by early July 2024, versus 418 in all of 2023.

News report Source: ACHR News (2024-08-13) · Added 2026-10-14. Results as reported by the source; we haven't independently verified them.

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How to set it up yourself

  1. Turn on AI-drafted replies.
  2. Approve every reply before it posts.
  3. Handle 1–2 star reviews personally.

Rather not do it yourself?

We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.

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