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Write patient handouts, consult follow-up emails and posts with one structured prompt framework and a practice context document
Dr. Roy Kim, a plastic surgeon with offices in San Francisco and Alameda, writing on his practice's blog
He uses a seven-part prompt framework (Audience, Purpose, Persona, Length, End format, Context, Touchstone examples) with a saved 'practice context document' covering his surgical philosophy, common patient concerns and preferred tone. Reusable templates produce consultation summaries, procedure education handouts, post-op instructions, short mobile-friendly follow-up emails, and social posts. He uses Claude for most medical content and personally reviews every piece before it reaches patients, then customizes it from consult notes.
From $17/mo (checked prices)
Easy · or we do it from $149/mo
Claude
The problem
Patient materials for elective surgery have to educate, set realistic expectations, reassure anxious patients and help them decide on a consultation. Generic prompts gave 'WebMD-style' text, and a single post-op care sheet used to take him 30 minutes.
What happened
Self-reported: a post-op care sheet used to take him 30 minutes; recently he made five patient education handouts in under 15 minutes total. His time-saved figures per template (15–25 minutes) and the 75–85% reduction are his own estimates, not measured results.
Quoted in the source: Dr. Roy Kim, plastic surgeon. Source: Dr. Roy Kim's blog: How I use AI in plastic surgery, part 1 (the prompt framework) (2025-08-08) · Added 2026-10-14. Results as reported by the source; we haven't independently verified them.
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How to set it up yourself
- Write a one-page practice context document: services, your approach, typical recovery times, the five questions patients ask most, and your tone.
- For each piece, fill in seven fields before you prompt: audience, purpose, persona/tone, length, end format, context, and an example you liked.
- Keep lengths tight: handouts 200–300 words, follow-up emails under 150 words.
- Save each prompt as a template (consult summary, procedure explainer, post-op checklist, follow-up email).
- Keep patient names and chart details out of consumer AI tools; customize the final draft yourself in your own system.
- Review every output for medical accuracy and advertising rules before it goes to a patient.
Copy-paste prompt
Using my attached practice context document, write a follow-up email for patients who had a consultation for [procedure] but haven't booked. Audience: [e.g. women 28–45 considering a first procedure, worried about recovery with young kids]. Purpose: answer the top three concerns from my document and invite them to book a second visit or call with questions. Persona: board-certified surgeon, warm, honest about risks, no pressure. Length: under 150 words, mobile-friendly, one clear call to action. Format: subject line plus body. Don't promise results or use before/after claims. Leave [Patient first name] as a placeholder.
Tools used
Claude
AI assistant for writing, long documents, analysis and coding help.
From $17/mo billed annually ($20 monthly) (checked 2026-10-13)
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Checked prices: Claude: from $17/mo billed annually ($20 monthly) (verified 2026-10-13)
Rather not do it yourself?
We'll set this up in your tools, in your voice, tested. $149/mo with setup included (6-month minimum), or $497 pay-once. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.
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