Use Gemini for review replies, email campaigns, meeting notes and a red-flag read of legal documents at your restaurant
Mary Nguyen Aregoni, owner of Saigon Sisters, a restaurant in Chicago's West Loop, in WBEZ Chicago and the Chicago Sun-Times
Gemini drafts her email campaigns, social posts and replies to reviews and emails, takes notes at meetings, and reads legal documents to spot red flags. She also asks it practical questions, such as whether 100 catering trays will fit in her car.
Google Gemini $4.99/mo (Google AI Plus); free plan available (she says she pays about $25 a month; the article doesn't name the plan)
Easy · or we set it up for $197
Google Gemini
The problem
English isn't her first language, so drafting correspondence, review replies and campaigns took her a long time, on top of running a busy restaurant.
What happened
She says help with drafting correspondence "saves so much time" and pays about $25 a month for Gemini. No time figures are given.
Quoted in the source: Mary Nguyen Aregoni, owner, Saigon Sisters. Source: WBEZ Chicago / Chicago Sun-Times: Here's how some Chicago small businesses are ramping up their use of AI (2026-09-12) · Added 2026-10-24.
How to set it up yourself
- What Saigon Sisters uses: Gemini, Google's AI tool. She learned it through free online AI courses and a Goldman Sachs 10,000 Small Businesses webinar.
- For review replies: copy a review from Google or Yelp, paste it into Gemini under the prompt below, and edit the draft before posting. Write your notes in whichever language is easiest and ask for the reply in English.
- For legal documents (leases, vendor contracts): upload the PDF to Gemini and ask it to list red flags, unusual terms and deadlines in plain language, then take the list to your lawyer or accountant rather than relying on it.
- For campaigns and notes: ask Gemini for a short email campaign or a week of social posts about one dish or event, and paste meeting notes in to get a summary with who does what by when.
Copy-paste prompt
You help {OWNER NAME}, owner of {RESTAURANT NAME}, a {CUISINE} restaurant in {NEIGHBORHOOD, CITY}. My notes may be in {LANGUAGE}. Write a reply in English to the review below, under 80 words, warm and specific. Thank them by name, mention one dish they named, and if they had a problem, apologize once and invite them to contact {EMAIL OR PHONE}. Don't offer refunds or discounts unless my notes say so. My notes: {YOUR NOTES}. Review: {PASTE REVIEW}We set up one AI automation in your tools, live within 48 hours of getting access, for $197. No call needed. Founding price for our first 10 customers (regular $297).
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Tools used
Google Gemini
Google's AI assistant, integrated with Gmail, Docs and Workspace.
From $4.99/mo (Google AI Plus); free plan available (checked 2026-10-24)
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Checked prices: Google Gemini: from $4.99/mo (Google AI Plus); free plan available (verified 2026-10-24)
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