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Let customers build catering orders by chatting with an AI that remembers past events

who PINCHO, a Miami and Houston fast-casual chain; catering director Isabela Hurtado (the restaurant's own announcement)

What it does

An AI catering assistant (AIA) takes orders through conversation, using headcount, budget and event type for recommendations and quotes, and remembers past orders and dietary preferences for faster repeats.

Tool cost

See the vendor’s pricing

Setup

Medium · or we do it from $497

Tools

AIA catering assistant

The problem

Catering forms were slow for guests ordering for groups and repeat events.

What happened

Self-reported: orders are more accurate and repeat events can be set up in minutes. No figures given.

Told by the owner Source: RestaurantNews.com (PINCHO announcement) (2026-02-23) · Added 2026-10-13. Results as reported by the source; we haven't independently verified them.

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How to set it up yourself

  1. Put catering packages and per-head pricing in writing.
  2. Let the assistant ask headcount, budget and dietary needs.
  3. Save past orders for one-click repeats.
  4. Have staff confirm large orders.

Copy-paste prompt

Plan a catering order for {N} people, budget ${BUDGET}, event: {TYPE}, dietary needs: {DIET}, from this menu: {MENU}. Give a quote with quantities and per-head cost.

Rather not do it yourself?

We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.

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