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Text every online-order customer a review request automatically

who Hengam Stanfield, co-owner of Mattenga's Pizzeria, a San Antonio chain

The problem

Tight margins and staff shortages meant the team couldn't chase reviews or run marketing by hand.

What happened

As reported by Axios: Stanfield credits the automated review requests with lifting their Google ratings. 'Now all of our locations are 4.5 plus.'

News report Source: Axios San Antonio (2026-05-22) · Added 2026-10-14. Results as reported by the source; we haven't independently verified them.

How to set it up yourself

1. Send the review request soon after the order, while the meal is fresh.
2. Link straight to your Google review form.
3. Keep the text to one sentence.
4. Watch your rating monthly per location.

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