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Let an AI voice agent catch the auto shop's missed and weekend calls
Rob Borden, owner of The Hive Auto Repair in Moscow, Idaho (on The Institute's Leading Edge Podcast)
Voice Controller AI answers when nobody picks up, talks with the caller, takes details and books appointments such as oil changes.
See the vendor’s pricing
Easy · or we do it from $497
Voice Controller AI
The problem
The shop was too busy to answer every call and never checked voicemail, so missed and weekend callers were lost.
What happened
Self-reported: one weekend, 11 people called, 3 had real conversations with the AI and 1 became a new appointment. He says it captured about $3,000 of revenue in one week from missed or after-hours calls.
Told by the owner Source: The Institute's Leading Edge Podcast (2025-03-28) · Added 2026-10-14. Results as reported by the source; we haven't independently verified them.
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How to set it up yourself
- Route unanswered and after-hours calls to the AI.
- Give it your open appointment slots.
- Review the call log each Monday.
Rather not do it yourself?
We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.
Get this set upRelated for Auto repair shops
Follow up missed calls and unfinished bookings with an AI receptionist, and switch to text if callers hang up
As reported by The Greek Herald (from The Daily Telegraph): text worked better than voice.
via The Greek Herald · 2026-07-07Stop missing weekend calls at a busy auto garage
Per the vendor's write-up, missed calls fell from 40% to 2% and bookings rose 47% over 90 days.
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As reported by Marlie: 1,180 calls in six months, 229 leads/bookings captured; Brian declined a $60k/year human hire …
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