← All use cases · Plumbing, HVAC & trades
Stop missing weekend calls at a busy auto garage
Whitfield Auto, three garages in the West Midlands, UK
An AI front desk answers calls, books jobs, texts customers and fills the CRM.
See the vendor’s pricing
Medium · or we do it from $497
Draig.AI
The problem
Mechanics were under cars while the office phone rang out, especially on weekends.
What happened
Per the vendor's write-up, missed calls fell from 40% to 2% and bookings rose 47% over 90 days.
Vendor case study Quoted in the source: Connor, owner, Whitfield Auto. Source: Draig.AI blog case study · Added 2026-10-13. Results as reported by the source; we haven't independently verified them.
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How to set it up yourself
- List your services, service area, hours and pricing rules in one doc.
- Turn on an AI receptionist (or your field-service app's built-in one) and paste that doc into its knowledge settings.
- Connect it to your real calendar so it only offers open slots.
- Forward missed or after-hours calls to the AI number.
- Review every AI call summary daily for the first two weeks and fix wrong answers.
Copy-paste prompt
You are the receptionist for {BUSINESS}, a {TRADE} business in {CITY}. Answer only from the business info below. Collect name, phone, address and the problem. Offer the next open slot from the calendar. If it's an emergency or you're unsure, take a message and say a person will call back within {X} minutes. Never quote a price that isn't listed.
Business info:
{PASTE}Rather not do it yourself?
We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.
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