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Keep a paint-protection shop on the cars while an AI named Catherine answers the phone
Exclusive Paint Protection (Charlotte & Lake Norman, NC), founder Brian Brown
Marlie AI agent "Catherine" answers inbound calls 7 days a week, captures lead details, and is trained by Brian from real call recordings and guardrails.
See the vendor’s pricing
Easy · or we do it from $497
Marlie
The problem
Brian installs PPF/ceramic/tint himself; mid-job calls either stopped production or went unanswered. A prior human answering service did not know the business.
What happened
As reported by Marlie: 1,180 calls in six months, 229 leads/bookings captured; Brian declined a $60k/year human hire that required firing Catherine (self-reported).
Vendor case study Quoted in the source: Brian Brown, founder, Exclusive Paint Protection. Source: Marlie case study (2026-09-01) · Added 2026-10-14. Results as reported by the source; we haven't independently verified them.
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How to set it up yourself
- Name the agent and train it on your real services and pricing ranges.
- Listen to calls weekly and tighten guardrails.
- Turn open booking on only when your calendar can absorb walk-ins.
- Keep humans for complex pricing and existing jobs in the bay.
Rather not do it yourself?
We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.
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