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Cut therapy note-taking with an AI scribe and a consent workflow
The Hummingbird Centre, a 4-clinic psychology practice in Newcastle, Australia
Clinicians record sessions with client consent; Heidi transcribes and drafts notes, GP letters and intake forms from the practice's own templates for the clinician to review.
See the vendor’s pricing
Medium · or we do it from $497
Heidi
The problem
Clinicians had about 10 minutes between back-to-back sessions to eat, prep and write notes, so notes spilled into evenings.
What happened
Heidi reports, as reported: up to 1 hour saved per clinician per day, 92% adoption across the practice, 6,400+ sessions recorded.
Vendor case study Quoted in the source: Alikki Russell, director, The Hummingbird Centre. Source: Heidi customer story · Added 2026-10-13. Results as reported by the source; we haven't independently verified them.
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How to set it up yourself
- Choose a scribe that meets your privacy rules and offers a consent step.
- Start with a few willing clinicians.
- Build templates for your note formats.
- Review and edit every note before it's filed.
Copy-paste prompt
Using this transcript and our template {TEMPLATE}, draft a session note. Include only what was said. Flag anything uncertain for the clinician to check.Rather not do it yourself?
We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.
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