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Catch missed and after-hours auto shop calls and train advisors with the same AI
Nick Collier, owner of Tire City Auto Repair, a three-location family business (and Tire Pros National Council member)
He started using Auto Shop Agents for call intake: catching calls that slip when everyone is busy, letting customers schedule after hours, and following up on missed opportunities. The same platform analyzes how each service advisor communicates and lets advisors practice scenarios on their own time.
See the vendor’s pricing
Medium · or we do it from $497
Auto Shop Agents
The problem
Calls slip through when the shop is busy, after-hours callers cannot book, and formal advisor training gets squeezed out by daily volume.
What happened
As reported by MOTOR: he stayed engaged because of the training side, describing it as a built-in checklist advisors can practice with. He cautions that subscriptions stack up and shops should aim AI at their weakest workflow. No revenue figures given.
News report Source: MOTOR (2026-05-01) · Added 2026-10-14. Results as reported by the source; we haven't independently verified them.
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How to set it up yourself
- Put AI on missed and after-hours calls first, not on every live call.
- Use the call recordings or practice mode to coach advisors, not only to book jobs.
- Audit overlapping phone tools so you are not paying twice.
Rather not do it yourself?
We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.
Get this set upRelated for Auto repair shops
Follow up missed calls and unfinished bookings with an AI receptionist, and switch to text if callers hang up
As reported by The Greek Herald (from The Daily Telegraph): text worked better than voice.
via The Greek Herald · 2026-07-07Stop missing weekend calls at a busy auto garage
Per the vendor's write-up, missed calls fell from 40% to 2% and bookings rose 47% over 90 days.
Keep a paint-protection shop on the cars while an AI named Catherine answers the phone
As reported by Marlie: 1,180 calls in six months, 229 leads/bookings captured; Brian declined a $60k/year human hire …
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