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Swap a glitchy med-spa AI for one that escalates to a human 24/7
Dr. Corina Ianculovici, Mirelle Institute for Anti-Aging Medicine (Manasquan, New Jersey)
Smith.ai AI Receptionist answers Google Ads and other inbound calls 24/7, qualifies leads, books with deposit rules, and lets callers request a live person any time. Setup took about an hour of Q&A in the dashboard.
From $150/mo (checked prices)
Easy · or we do it from $497
Smith.ai
The problem
Earlier AI receptionists sounded robotic, dropped calls, got lost in conversation and lacked a live-person escape hatch for boutique med-spa patients.
What happened
Quoted: Dr. Corina Ianculovici, Mirelle Institute for Anti-Aging Medicine. Patients prefer it to the prior AI; she says callers can ask for a live person 24/7 and that AI Receptionist is “never in a mood… never sleeping.”
Vendor case study Source: Smith.ai case study: Mirelle Institute · Added 2026-10-14. Results as reported by the source; we haven't independently verified them.
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How to set it up yourself
- Train on services, deposits and when to escalate.
- Test with deliberately hard questions before go-live.
- Forward ad-driven and after-hours traffic first.
- Ask new patients how the call felt and tune weekly.
Tools used
Smith.ai
Virtual receptionist service combining AI and live agents.
From $150/mo (AI Receptionist Pro); free tier with 25 calls/mo (checked 2026-10-13)
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Checked prices: Smith.ai: from $150/mo (AI Receptionist Pro); free tier with 25 calls/mo (verified 2026-10-13)
Rather not do it yourself?
We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.
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