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Text back missed salon calls with AI that answers extension questions and books consults
Cindy Reynolds, owner of Mermaid Hair Extensions (two locations near Seattle)
When a call is missed, TrueLark texts the caller, answers the common questions (time, methods, how long they last, cost, hair damage) and books a free consultation.
See the vendor’s pricing
Medium · or we do it from $497
TrueLark, Phorest
The problem
Extension shoppers call with the same five questions, often after hours, and the front desk couldn't answer every call.
What happened
As reported by Salon Today: 1,188 new clients in 2023 came through it, about 28 online bookings a week (17 after hours) and about $26,000 a month in extra revenue.
News report Source: Salon Today (2024-08-09) · Added 2026-10-14. Results as reported by the source; we haven't independently verified them.
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How to set it up yourself
- List the five questions every new caller asks and write your answers.
- Turn on missed-call text-back.
- Route anyone wanting a person to the front desk.
- Track how many first visits start from a text.
Rather not do it yourself?
We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.
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