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Stop losing busy-night phone orders with an AI voice agent

who Gold Coast Kitchen, a family-owned takeout spot in Columbus, Ohio

What it does

An AI voice agent answers before the second ring, takes and confirms orders, and sends them to the kitchen.

Tool cost

See the vendor’s pricing

Setup

Easy · or we do it from $497

Tools

Certus AI

The problem

On busy nights the owner chose customers in front of him over the phone; 40 to 60 calls a day went unanswered.

What happened

Certus AI reports, as reported: $30K+ a month saved from missed calls, 10+ staff hours a week, and an 80% upsell rate.

Vendor case study Quoted in the source: Ra Kadulo, owner, Gold Coast Kitchen. Source: Certus AI case study (2026-01-02) · Added 2026-10-13. Results as reported by the source; we haven't independently verified them.

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How to set it up yourself

  1. Count missed calls for a week to size the problem.
  2. Load your menu and common questions (hours, location).
  3. Call it yourself and test busy-night orders.
  4. Check upsell suggestions match what you actually want to sell.

Copy-paste prompt

You take phone orders for {RESTAURANT}. Menu: {PASTE}. Suggest one add-on per order. Answer hours and location questions briefly. Read back every order.

Rather not do it yourself?

We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.

Get this set up

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