← All use cases · Plumbing, HVAC & trades

Send automated SMS appointment confirmations to cut no-shows

who Great Day Improvements (home remodeling)

The problem

Leads came in through spreadsheets and email with slow manual follow-up.

What happened

Zapier's story describes a standardised intake and outreach system built without developers.

Vendor case study Quoted in the source: Christopher Jarvis, VP of Enterprise Digital Marketing, Great Day Improvements. Source: Zapier customer story · Added 2026-10-13. Results as reported by the source; we haven't independently verified them.

How to set it up yourself

1. Trigger on each booked appointment.
2. Send an SMS confirmation and a day-before reminder.

Tools used

Some tool links may be affiliate links. Disclosure

Checked prices: Zapier: from $19.99/mo billed annually (verified 2026-10-13)

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