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Run review replies, dish margins and the social calendar with ChatGPT at a home-kitchen restaurant

who Matt Rosenberg, co-owner of Bangkok Rush Thai Kitchen in Alameda, California (his own website)

The problem

A two-person home-kitchen restaurant had to handle reviews, pricing and marketing on top of cooking and delivering every order.

What happened

Self-reported on his own site: a 90% cut in startup costs. OpenAI's write-up about the restaurant says ChatGPT drafts a reply to every Google and Yelp review, cutting response time from about a day to under four hours. Note: he also sells AI consulting.

Told by the owner Source: Matt Rosenberg's website (Tannhäuser Gate Digital) · Added 2026-10-14. Results as reported by the source; we haven't independently verified them.

How to set it up yourself

1. Paste each new review into ChatGPT with your tone rules.
2. Edit the draft and post it yourself.
3. Once a month, paste ingredient costs and prices and ask for the margin on each dish.
4. Ask for next week's posts in one go.

Copy-paste prompt

Here is a new Google review for our Thai takeout: {REVIEW}. Draft a short, personal reply from the owners. Mention one thing they said. No corporate phrases.

Tools used

Some tool links may be affiliate links. Disclosure

Checked prices: ChatGPT: from Go $8/mo (Plus $20/mo) (verified 2026-10-13)

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