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Rewrite your treatment prep sheets into plain scripts with AI, then turn them into a short two-voice podcast with NotebookLM
Billy Olesen, CEO of PestStop (Pest Stop Services), a pest control company in Olympia, Washington, in Pest Control Technology
The company's existing prep sheets go into ChatGPT, Gemini or Claude with prompts to rewrite them as a clear, conversational script that stresses key instructions, explains why each step matters and drops technical language. The AI is given the company's values. The finished script goes into Google's NotebookLM, which turns it into a podcast conversation between two AI voices.
ChatGPT Free $0; Go $8/mo; Plus $20/mo; Pro $100/mo · Google Gemini $4.99/mo (Google AI Plus); free plan available · Claude $17/mo billed annually ($20 monthly) · NotebookLM not checked.
Easy · or we set it up for $197
ChatGPT, Google Gemini, Claude, Google NotebookLM
The problem
Customers weren't always following prep instructions before treatments, and details got lost between call scripts, customer service reps and property managers.
What happened
The prep podcasts are now part of the standard procedure for every PestStop service. "It still takes time to get it right, but AI is helping us make sure the quality of what we're putting out there is much better," Olesen says. No figures.
Quoted in the source: Billy Olesen, CEO, PestStop. Source: Pest Control Technology: Aye, Robot (2026-10-12) · Added 2026-10-29.
How to set it up yourself
- What PestStop used: ChatGPT, Gemini or Claude to rewrite its prep sheets, with the company's values in the prompt, then Google NotebookLM to turn each script into a two-voice audio conversation.
- Pick the prep sheet customers ignore most (for example, bed bug or cockroach prep) and paste it into ChatGPT, Claude or Gemini with the prompt below.
- Check the script line by line against your label directions and service rules, and have a technician read it.
- In NotebookLM, create a notebook, add the approved script as a source and generate an Audio Overview; listen to all of it before sharing.
- Send the audio link with the appointment confirmation and add it to your CSR script, so every customer gets the same instructions.
Copy-paste prompt
Here is our prep sheet for {SERVICE, E.G. BED BUG TREATMENT}: {PASTE}. Our company values are: {LIST}. Rewrite it as a friendly, plain-English script a customer with no pest control experience can follow. Put the 3 most important steps first, explain in one line why each step matters, keep every safety instruction word for word, and don't add any step or product that isn't on the sheet.We set up one AI automation in your tools, live within 48 hours of getting access, for $197. No call needed. Founding price for our first 10 customers (regular $297).
Plumbing, HVAC or home services? Get the scripts ready-made The $39 Plumbing & HVAC AI Starter Kit has ready-to-use call scripts, missed-call texts, estimate follow-ups and review templates, built from 18 real, sourced setups. Instant download, 30-day refund. See the $39 kit
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Tools used
ChatGPT
General AI assistant for writing, research, brainstorming and analysis.
From Free $0; Go $8/mo; Plus $20/mo; Pro $100/mo (checked 2026-11-03)
Visit site →
Google Gemini
Google's AI assistant, integrated with Gmail, Docs and Workspace.
From $4.99/mo (Google AI Plus); free plan available (checked 2026-10-30)
Visit site →
Claude
AI assistant for writing, long documents, analysis and coding help.
From $17/mo billed annually ($20 monthly) (checked 2026-10-30)
Visit site →Some tool links may be affiliate links. Disclosure
Checked prices: ChatGPT: from Free $0; Go $8/mo; Plus $20/mo; Pro $100/mo (verified 2026-11-03) · Google Gemini: from $4.99/mo (Google AI Plus); free plan available (verified 2026-10-30) · Claude: from $17/mo billed annually ($20 monthly) (verified 2026-10-30)
Rather not do it yourself?
The $197 Quick-Win: we set up one AI automation that saves you hours each week, in accounts you own, live within 48 hours of getting access. No call needed. Refund if it isn't live in 48 hours or isn't doing its job in the first 14 days. Founding price for our first 10 customers (regular $297). Terms.
See the $197 Quick-WinNeed more than one automation or ongoing care? Bigger setups: $149/mo with setup included (6-month minimum), or $497 pay-once. Satisfaction guarantee: we'll fix it until it works. Pay-once setups: or we refund your setup fee. $149/mo plan: cancel in the first 30 days and we refund your first month. We reply within 1 business day.
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