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Replace the salon voicemail with an AI receptionist that answers after six rings and when you're closed
JAM Hair, an independent hair salon in Sanderstead, South Croydon (UK) opened by owner Jacqui in 2006, in a post on the salon's own website
An AI receptionist the salon calls Chloe replaces the voicemail. Staff still answer the phone as normal; if everyone is busy with clients, Chloe answers after six rings, and she answers whenever the salon is closed. She can book, move or cancel appointments (unless the appointment is within the next 48 hours), answer questions about services, prices and opening hours, and take a message so the team can call back during opening hours. It works alongside the salon's receptionist, Stacey, not in place of her. The vendor isn't named.
Easy · or we set it up for $197
AI phone receptionist (vendor not named; the salon calls it Chloe)
The problem
When the whole team is busy with clients, or the salon is closed, callers used to reach voicemail.
What happened
No results yet. The salon describes it as a trial and is asking clients for feedback to decide whether to keep it. Self-reported by the salon.
Quoted in the source: JAM Hair (salon post). Source: JAM Hair: Introducing Chloe, our new AI receptionist (2026-07-21) · Added 2026-11-04.
How to set it up yourself
- What JAM Hair does: the AI receptionist only picks up when the team is busy (after six rings) or the salon is closed, and it replaces voicemail rather than the front desk.
- Pick an AI receptionist that connects to your salon booking software, and set it to answer on overflow (after a set number of rings) and after hours only.
- Set the guardrails: it can book, move or cancel, but not appointments within 48 hours (those go to a person), and it takes a message for anything it can't answer.
- Load your services, price list and opening hours, then call it yourself to test bookings, cancellations and a late-change request.
- Announce it to clients as a trial and ask for feedback, as JAM Hair did, then decide after a month whether to keep it.
Copy-paste prompt
You answer the phone for {SALON NAME} only when the team is busy or the salon is closed. Be warm and brief. You can book, move or cancel appointments, except any appointment within the next 48 hours: for those, take the caller's name, number and request and say the team will call back during opening hours ({HOURS}). Answer questions using this price list: {PRICE LIST}. If you're not sure, take a message instead of guessing.We set up one AI automation in your tools, live within 48 hours of getting access, for $197. No call needed. Founding price for our first 10 customers (regular $297).
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The $197 Quick-Win: we set up one AI automation that saves you hours each week, in accounts you own, live within 48 hours of getting access. No call needed. Refund if it isn't live in 48 hours or isn't doing its job in the first 14 days. Founding price for our first 10 customers (regular $297). Terms.
See the $197 Quick-WinNeed more than one automation or ongoing care? Bigger setups: $149/mo with setup included (6-month minimum), or $497 pay-once. Satisfaction guarantee: we'll fix it until it works. Pay-once setups: or we refund your setup fee. $149/mo plan: cancel in the first 30 days and we refund your first month. We reply within 1 business day.
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