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Replace a weekday VA with AI Inbox that freezes memberships in seconds
Emily Seaman, co-founder of Kohr Method (Pilates, barre, yoga and strength studio), as told in a Momence case study
AI Inbox was trained on brand voice and studio policies inside Momence. It handles freezes and cancellations in seconds, and the studio phased out the virtual assistant.
See the vendor’s pricing
Easy · or we do it from $497
Momence AI Inbox
The problem
Manual freeze and cancellation forms sat in ClickUp for a week, creating refund friction, while Emily's mom and a weekday VA spent hours on client inbox work.
What happened
As reported: 15+ hours saved per week, about $2,000 a month saved by consolidating support, and response times from 24–48 hours down to 10–14 seconds. Results labeled as reported by Momence.
Vendor case study Quoted in the source: Emily Seaman, Co-founder, Kohr Method. Source: Momence case study: Kohr Method (2025-07-04) · Added 2026-10-14. Results as reported by the source; we haven't independently verified them.
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How to set it up yourself
- Document freeze, cancel and refund rules in one place.
- Train the inbox AI on your voice with a few example replies.
- Let it handle freezes first; keep refunds for humans at the start.
- Track hours and refund volume for 30 days before cutting VA hours.
Rather not do it yourself?
We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.
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