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Let an AI front-desk co-pilot take salon bookings after hours at Marianne Strokirk

who Alexandra Schuler, Managing Partner at Marianne Strokirk (upscale salon in downtown Chicago)

What it does

Concerto’s AI front desk co-pilot chats with customers like staff, answers questions, and books appointments around the clock so stylists can stay focused on guests in the chair.

Tool cost

See the vendor’s pricing

Setup

Easy · or we do it from $497

Tools

Concerto AI front desk co-pilot

The problem

Guests left voicemail requests outside salon hours and on holidays, and front-desk staff were split between in-salon hospitality and calls and messages on multiple devices.

What happened

Quoted: Alexandra Schuler, Managing Partner, Marianne Strokirk. More than 25% of bookings were done after hours; within about a month she reported $10,000+ in revenue attributed to the AI front desk, with processes more streamlined for staff.

Vendor case study Source: Concerto case study: Marianne Strokirk (2023-11-08) · Added 2026-10-14. Results as reported by the source; we haven't independently verified them.

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How to set it up yourself

  1. Train the co-pilot on services, tone and booking rules.
  2. Turn it on for website and after-hours inquiries first.
  3. Watch which questions still need a human and refine.
  4. Track after-hours booking share weekly.

Rather not do it yourself?

We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.

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