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Let AI Inbox handle membership freezes and class changes so your VA gets hours back
Allison Zang, founder of Absolute Pilates (multi-location Pilates studios in central Pennsylvania), as told in a Momence case study
Momence AI Inbox answers everyday questions in the studio voice, processes membership freezes instantly, moves clients between class times with the same instructor, and flags instructor switches for human review. It also schedules intake calls with prospective members.
See the vendor’s pricing
Easy · or we do it from $497
Momence AI Inbox
The problem
Her virtual assistant spent two to three hours a day on routine requests—bookings, billing questions, freezes—and responses lagged outside studio hours.
What happened
As reported: 10+ hours saved per week; response times down to as little as 10 seconds (~99% faster). Results labeled as reported by Momence.
Vendor case study Quoted in the source: Allison Zang, Owner, Absolute Pilates. Source: Momence case study: Absolute Pilates (2025-07-18) · Added 2026-10-14. Results as reported by the source; we haven't independently verified them.
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How to set it up yourself
- Put policies, freeze rules and class descriptions in your studio software first.
- Turn AI on for FAQs and freezes before complex billing disputes.
- Require human review when a request switches instructors or refunds money.
- Read the first week's transcripts and fix wrong answers.
Rather not do it yourself?
We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.
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