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Draft Google review replies with ChatGPT and cross-check them in Gemini before posting
Centennial Roofing (Centennial Construction), a roofing company in Mount Juliet, Tennessee, near Nashville (CEOs Ty Carter and James Perrigo; 508 completed jobs), in Qualified Remodeler
The company uses several AI tools every day. For its Google profile responses it uses ChatGPT for tips, and Gemini as well, to make sure the two tools' responses match or nearly match.
ChatGPT Free $0; Go $8/mo; Plus $20/mo · Google Gemini free plan available; Google AI Plus $4.99/mo
Easy · or we do it from $149/mo
ChatGPT, Google Gemini
The problem
Every Google review needs a reply that sounds right for a company that sells on communication.
What happened
No review counts or time figures are given. Company-reported to Qualified Remodeler, which listed it as a 2026 Customer Satisfaction Leader.
Quoted in the source: Centennial Roofing (Centennial Construction). Source: Qualified Remodeler: 2026 Customer Satisfaction Leaders: Centennial Construction (2026-08-24) · Added 2026-10-19.
How to set it up yourself
- What Centennial Roofing does: for each Google review response it asks ChatGPT for suggestions, then asks Gemini the same thing and compares the two before anyone posts a reply.
- Paste the review into ChatGPT with the prompt below, then paste the same review and prompt into Gemini.
- Where the two drafts agree, that's usually the safe core of the reply; where they differ, pick the version that sounds like your company, and cut anything neither of you can back up.
- Post it yourself from your Google Business Profile. Leave out job details the customer didn't mention, and call an unhappy customer before you reply in public.
Copy-paste prompt
Draft a reply from {COMPANY NAME}, a roofing company in {CITY}, to this Google review: {REVIEW TEXT}. Thank the customer by first name, mention one specific thing they said, and keep it under 80 words in a warm, plain tone. If the review is negative, apologize once, don't argue, and invite them to call {OWNER OR MANAGER NAME} at {PHONE}. Don't mention insurance claims, prices or anything they didn't write.The $39 Plumbing & HVAC AI Starter Kit has ready-to-use call scripts, missed-call texts, estimate follow-ups and review templates, built from 18 real, sourced setups. Instant download, 30-day refund.
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Tools used
ChatGPT
General AI assistant for writing, research, brainstorming and analysis.
From Free $0; Go $8/mo; Plus $20/mo; Pro $100/mo (checked 2026-10-17)
Visit site →
Google Gemini
Google's AI assistant, integrated with Gmail, Docs and Workspace.
From $4.99/mo (Google AI Plus); free plan available (checked 2026-10-18)
Visit site →Some tool links may be affiliate links. Disclosure
Checked prices: ChatGPT: from Free $0; Go $8/mo; Plus $20/mo; Pro $100/mo (verified 2026-10-17) · Google Gemini: from $4.99/mo (Google AI Plus); free plan available (verified 2026-10-18)
Rather not do it yourself?
We'll set this up in your tools, in your voice, tested. $149/mo with setup included (6-month minimum), or $497 pay-once. Satisfaction guarantee: we'll fix it until it works. Pay-once setups: or we refund your setup fee. $149/mo plan: cancel in the first 30 days and we refund your first month. Terms. We reply within 1 business day.
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