Use an AI voice agent as a safety net for missed real estate lead calls and AI role-play to train agents
Gary Ashton and Debra Beagle, broker-owners of RE/MAX Advantage in Nashville, Tennessee, interviewed by HousingWire
Speculo's AI agent 'Remi' picks up inbound lead calls the team misses, answers listing questions like beds, baths and square footage, and transfers live to a Realtor when the caller is urgent or asks something an unlicensed assistant shouldn't answer. It also re-engages the existing database. A second tool, Shilo, grades agents' calls, writes call summaries and action items, and runs AI role-play; new agents must do at least two role-play calls a week.
See the vendor’s pricing
Medium · or we do it from $149/mo
Remi (Speculo), Shilo
The problem
Even with licensed inside sales agents handling inbound inquiries, some lead calls still got missed. The broker-owners also wanted to revive their existing database and lift agents' performance on calls.
What happened
Reported by HousingWire: Ashton calls Remi 'our safety net if we happen to miss a call,' and Beagle says 'we have seen an increase in agent performance' from the call grading and role-play. No specific numbers given.
Quoted in the source: Gary Ashton and Debra Beagle, broker-owners, RE/MAX Advantage. Source: HousingWire: How RE/MAX Advantage uses AI for calls and agent training (2026-04-01) · Added 2026-10-14. Results as reported by the source; we haven't independently verified them.
3 new AI use cases every morning. Free. No spam, unsubscribe anytime.
How to set it up yourself
- Route only missed or after-hours lead calls to the AI at first.
- Give it listing facts it may share and a list of questions it must hand to a licensed agent.
- Set live transfer to an on-call agent for urgent callers.
- Have new agents do AI role-play calls each week and review the graded results with them.
Rather not do it yourself?
We'll set this up in your tools, in your voice, tested. $149/mo with setup included (6-month minimum), or $497 pay-once. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.
Get this set upRelated for Real estate
Have Claude sweep your CRM each morning and draft follow-ups for leads you'd forget
A Claude-based assistant pulls Follow Up Boss leads, notes and deals, scores each lead A–D using the Keller Williams model, drafts a pers…
ClaudeFUFollow Up BossDraft a month of real estate social posts with ChatGPT and repurpose the winners
Each evening ChatGPT drafted 20 to 30 short Threads posts, which he scheduled; the best performers became Canva quote cards, then 30 to 6…
ChatGPT
Canva AI (Magic Studio)TThreadsHave AI draft replies to tenant maintenance requests and suggest the vendor, with staff approving
n8n workflows draft each reply to a tenant maintenance request, pull out details (unit, issue, photos, access), suggest a vendor type and…
Running something like this in your business? Submit your use case and we'll credit you with a link.
Get one proven AI setup a week
3 new AI use cases every morning. Free. No spam, unsubscribe anytime. Privacy