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Rewrite a client's ignored complaint email to stress liability, and fine-tune drafts with ChatGPT

who Andres Asion, broker at Miami Real Estate Group in Miami, in CNN Business

What it does

He ran a copy of one of her emails through ChatGPT, asking it to rewrite it with an emphasis on the liability implications. He has also used it to draft legally binding addendums and other documents, and sent them to lawyers for approval. "I fine-tune all kinds of drafts with ChatGPT. Sometimes I'll tell it to make it shorter or funnier, and it gives you so many samples to pick and edit from."

Tool cost

ChatGPT Free $0; Go $8/mo; Plus $20/mo; Pro $100/mo

Setup

Easy · or we do it from $149/mo

Tools

ChatGPT

Customer questionsReal Estate

The problem

A client had moved into a pre-construction home and couldn't open her windows. She had tried to contact the developer for months with no response.

What happened

He told CNN, "ChatGPT wrote it as a legal issue and all of a sudden, the developer showed up at her house." He said he'd been using it for more than a month and "would easily pay $100 or $200 a year for something like this." No other figures are given. Self-reported.

Quoted in the source: Andres Asion, broker, Miami Real Estate Group. Source: CNN Business: Real estate agents say they can't imagine working without ChatGPT now (Samantha Murphy Kelly) (2023-01-28) · Added 2026-10-20.

How to set it up yourself

  1. What Andres Asion did: he ran a copy of a client's unanswered email to her developer through ChatGPT, asking it to rewrite it with an emphasis on the liability implications. He also drafts addendums and other documents with it and sends them to lawyers for approval.
  2. Write a short, dated timeline of the problem and every contact attempt. Paste the original email and the timeline into ChatGPT with the prompt below, leaving out account numbers and other private details.
  3. Ask for a shorter or firmer version until it reads clearly. Keep it factual and polite.
  4. A person reads the whole letter and the client approves it before it goes out. A lawyer reviews anything legal, including any addendum. ChatGPT is not legal advice.

Copy-paste prompt

Rewrite this email from {CLIENT ROLE} to {RECIPIENT} about {PROBLEM}. Original email: {EMAIL}. Timeline of contact attempts: {TIMELINE}. Make it firm, factual and polite, under 250 words, and point out the liability concerns of leaving the problem unresolved. Ask for a reply by {DATE}. Use only the facts given; never invent dates, laws, statutes, contract terms or damages. If a fact is missing, write [MISSING]. If a legal claim would need a lawyer to confirm, write [ASK: lawyer].
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Tools used

ChatGPT

General AI assistant for writing, research, brainstorming and analysis.

From Free $0; Go $8/mo; Plus $20/mo; Pro $100/mo (checked 2026-10-17)

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Checked prices: ChatGPT: from Free $0; Go $8/mo; Plus $20/mo; Pro $100/mo (verified 2026-10-17)

Rather not do it yourself?

We'll set this up in your tools, in your voice, tested. $149/mo with setup included (6-month minimum), or $497 pay-once. Satisfaction guarantee: we'll fix it until it works. Pay-once setups: or we refund your setup fee. $149/mo plan: cancel in the first 30 days and we refund your first month. Terms. We reply within 1 business day.

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