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Put AI intake on every personal-injury call so missed calls go to zero
Farnaz Ghaffari, owner of Ghaffari Law Firm, as told in an Eve.legal customer story
Every inbound call goes through Eve's AI intake agent (Jenny), which runs negligence/injury/defendant questions, scores the lead, and can warm-transfer qualified callers to staff with a live summary.
See the vendor’s pricing
Medium · or we do it from $497
Eve Legal intake (Jenny)
The problem
About 20% of inbound calls went to voicemail or unanswered, and she could not risk missing a multi-million-dollar case while staff chased unqualified callers.
What happened
As reported: missed calls went from ~20% to zero; Eve saves around 15 hours a week on intake; first warm-transfer client signed within a day; three of five transferred calls in week one signed (two declined were outside practice area).
Vendor case study Quoted in the source: Farnaz Ghaffari, Owner, Ghaffari Law Firm. Source: Eve.legal customer story: Ghaffari Law Firm (2026-05-19) · Added 2026-10-14. Results as reported by the source; we haven't independently verified them.
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How to set it up yourself
- Write your three must-have case criteria before you turn AI on.
- Start with after-hours and overflow, then expand.
- Require a warm transfer to a human for qualified matters.
- Listen to the first week of transcripts and tighten the script.
Rather not do it yourself?
We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.
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