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Have an AI receptionist answer missed calls and turn them into new customers

who Rite Wrench, a Fort Lauderdale mobile truck & equipment repair shop

What it does

An AI receptionist (Fullbay's 'Claudia') picks up when the shop can't, captures the caller's details and need, and hands the team what they need to follow up quickly.

Tool cost

See the vendor’s pricing

Setup

Easy · or we do it from $497

Tools

Fullbay AI receptionist

The problem

With three techs in the field and a small office, calls went unanswered and legitimate jobs disappeared.

What happened

The co-owner estimates it adds roughly one or two customers a week (about 5–10% more customer volume), per the Fullbay case study.

Vendor case study Quoted in the source: Alejandro, Rite Wrench. Source: Fullbay customer story · Added 2026-10-13. Results as reported by the source; we haven't independently verified them.

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How to set it up yourself

  1. List your services, service area, hours and pricing rules in one doc.
  2. Turn on an AI receptionist (or your field-service app's built-in one) and paste that doc into its knowledge settings.
  3. Connect it to your real calendar so it only offers open slots.
  4. Forward missed or after-hours calls to the AI number.
  5. Review every AI call summary daily for the first two weeks and fix wrong answers.

Copy-paste prompt

You are the receptionist for {BUSINESS}, a {TRADE} business in {CITY}. Answer only from the business info below. Collect name, phone, address and the problem. Offer the next open slot from the calendar. If it's an emergency or you're unsure, take a message and say a person will call back within {X} minutes. Never quote a price that isn't listed.

Business info:
{PASTE}

Rather not do it yourself?

We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.

Get this set up

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