Connect ChatGPT to your Facebook Page so a chatbot asks visitors what they're looking for, alerts your phone and books the appointment
Adrian Dukes, then a broker associate at Realty Austin in Austin, Texas (he now runs his own brokerage, Dukes Residential), in Texas REALTOR magazine
He connected ChatGPT to his Facebook page as a chatbot that greets visitors with simple questions such as "What are you looking for?" As visitors answer, ChatGPT sends a push alert to his phone at certain points; he can jump into the conversation, or ask ChatGPT to set up an appointment. The chatbot can also send a Google Forms sheet for more details or a link to browse the MLS, so he already has answers to his intro questions when they meet. He also uses ChatGPT to write emails and listing descriptions, and asks AI to analyze data for price recommendations.
ChatGPT Free $0; Go $8/mo; Plus $20/mo; Pro $100/mo · Google Forms free with a Google account · Meta Business Suite instant replies: free
Medium · or we set it up for $197
ChatGPT, Google Forms
The problem
Questions from people who find an agent's Facebook page need a prompt answer, even when the agent is busy.
What happened
Self-reported: "Chatbots have played a pivotal role in improving customer service by providing 24/7 client support and ensuring immediate responses to inquiries and property information access," he says. No lead or appointment figures are given. The magazine reminds Texas agents that TREC rules require the Information About Brokerage Services form at the first substantive communication about a property. The article is from May 2024, so today's tools work differently.
Quoted in the source: Adrian Dukes, then broker associate, Realty Austin. Source: Texas REALTOR magazine: How Do You Use AI in Your Business? (Joe Olivieri) (2024-05-01) · Added 2026-10-21.
How to set it up yourself
- What Adrian Dukes does: a ChatGPT chatbot on his Facebook page asks visitors what they're looking for, alerts his phone at key points so he can take over, books appointments, and sends a Google Form or an MLS search link. The magazine doesn't say how ChatGPT was connected; the steps below are our simpler DIY version.
- Build a short Google Form (name, phone, buying or selling, area, price range, timeline) and copy its link and your MLS search link.
- In Meta Business Suite, open Inbox, select Automations, choose Instant reply, turn it on for Messenger, write a greeting that asks "What are you looking for?" and includes the form link, then select Save changes. Message your own Page from a personal account to test it.
- When a reply comes in, paste the conversation into ChatGPT with the prompt below to draft your answer and an appointment offer; read it, add your brokerage-services notice if your state requires one (Texas: the IABS form), and send it yourself.
Copy-paste prompt
You help me, {AGENT NAME}, a real estate agent in {AREA}, reply to Facebook messages. Here is the conversation so far: {PASTE MESSAGES}. Draft a short, friendly reply that answers only what they asked using these facts: {FACTS}, asks the one missing detail I need most (buying or selling, area, price range or timeline), and offers two appointment times: {TIMES}. If they ask about a specific property, include this MLS search link: {LINK}. Don't guess prices, schools or anything not in my facts; write [CHECK] instead. Under 80 words.We set up one AI automation in your tools, live within 48 hours of getting access, for $197. No call needed. Founding price for our first 10 customers (regular $297).
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Tools used
ChatGPT
General AI assistant for writing, research, brainstorming and analysis.
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