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Catch missed and after-hours dental calls so answer rates climb past 70%
Drs. Ben and Jonathan Geleris, owners of Walnut Creek Dentists (Walnut Creek, CA), on the Dental Marketing Goat podcast
They run an AI receptionist on missed and after-hours new-patient calls. It books into the schedule, captures only the intake data they need, and they review call recordings in their tracking platform.
See the vendor’s pricing
Medium · or we do it from $497
SMC AI receptionist, June Portal
The problem
Staffing gaps dropped their call answer rate as low as 45%, so spending more on marketing just filled voicemail.
What happened
Self-reported on the podcast: answer rates rose to 70%+. In one month the host cited, 12 of 13 missed new-patient calls booked. They estimate about 10–15 extra new patients a month from the AI layer.
Told by the owner Source: Dental Marketing Goat #271: Drs. Ben and Jonathan Geleris, Walnut Creek Dentists (2026-05-27) · Added 2026-10-14. Results as reported by the source; we haven't independently verified them.
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How to set it up yourself
- Measure your current answer rate before you buy anything.
- Start the AI on missed and after-hours calls only, not the whole day.
- Listen to the first week of recordings and fix wrong answers.
- Only raise ad spend once answer rates are back above ~70%.
Rather not do it yourself?
We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.
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