← All use cases · Shops & e-commerce
Automate half your store's support tickets with an AI agent instead of hiring
Cocorico (small apparel brand, Gorgias customer)
Gorgias's AI agent answers order and product questions using Shopify order data.
See the vendor’s pricing
Easy · or we do it from $497
Gorgias, Shopify
The problem
Limited support capacity as order volume grew.
What happened
Gorgias headline: automated 48% of tickets while maintaining headcount costs.
Vendor case study Quoted in the source: Margaux Pourrain, ecommerce manager, Cocorico. Source: Gorgias customer story · Added 2026-10-13. Results as reported by the source; we haven't independently verified them.
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How to set it up yourself
- Connect your helpdesk to Shopify.
- Turn on AI for order-status and return questions first.
- Review AI replies weekly and expand topics.
Rather not do it yourself?
We'll set this up in your tools, in your voice, tested. Single use case $497. Satisfaction guarantee: we'll fix it until it works, or refund your setup fee. Terms. We reply within 1 business day.
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